See How to set exceptions for Autodesk Network License Manager in Windows Firewall
Enable ports 200-27009, which are used for network licensing. 
C:\ProgramData\Autodesk\Adlm\CascadeInfo.casĮssential ports are blocked by the Windows firewall or incorrect port is being used. The CascadeInfo.cas file is located in the following locations: A new file will be created automatically when the product opens. If the last version of LMTOOLS is installed but the issue persists, use the following guide: Error: "Network License Not Available - Error " despite LMTOOLS is updated to latest versionĭelete the CascadeInfo.cas file. Download the latest version and install it:. Uninstall NLM from Control Panel > Uninstall a Program. Confirm that the NLM version shown matches the version found in step 1. The NLM version is highlighted in the following example:. If NLM services are down, start them from the "Start/Stop/Reread " tab. Go to the "Server Status" tab and select "Perform Status Enquiry". Downloading the Network License Manager. Verify that the latest version of Network License Manager (NLM) is running: Outdated version of Autodesk Network License Manager (NLM) In case of more license files merged into a one, see Combining License Files for Multiple Autodesk Products - Network Admin. If they are not present, generate a new license file from the Autodesk Account. Use the License File Parser to verify the license contains the appropriate products and Feature Codes. Verify that the license file is valid. Errors may occur if the license file is corrupted or if licenses have been combined incorrectly. Select Single user or Sign In on the Let's Get Started screen. Change the license type (see: How to change or reset a license for Autodesk software ). If the software is accidentally launched as "Multi User" the software will display the above error. Verify in the Autodesk Account if the correct license is used. 
How to set up the Autodesk Network License Manager on a Mac. How to set up the Autodesk Network License Manager on Linux. How to set up the Autodesk Network License Manager on Windows. 
If the command times out appears check with your network administrator.Įnsure the License server is properly setup by using the following guidance:. If a reply is returned, then proceed with the following solutions. 
Type ping (where is your license server hostname or IP address). Consult with your system or network administrator.įirst, check that the server can be reached via the ping command: Solution: Note: Some of the below suggestions require administrator rights.
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